Most of the people who ask questions never realized that once they asked an inquiry, it will be followed by another question. How so? I’ll give an example: “My phone is broken, how can I fix it?” The one answering your question would ask you in return. “What kind of phone do you have? What is broken? Software or hardware? And many more questions which in turn would just frustrate you more than your actual need for an answer.
So how can we ask a question without them asking you back? Well, there are a few ways to follow if we want to have the right answer. Just follow this basic steps.
Ask the right question:
When we ask a question, visualize yourself as the one answering your problem. Were you able to give the whole story? Will you be asking a few more question to answer the issue? Will you understand your own question if you are the one who’s going to answer it without any prior knowledge of who you are and what you are dealing with? Chances are you might not. Remember. When asking a question, you are essentially giving a puzzle board. You need to provide all the puzzle pieces in order for the expert to help you solve it. So when you ask a question, make sure it is as complete as possible. That way, we can answer it as accurately as possible.
Examples of a not so good question:
“My laptop could not connect to the internet. What is the problem?” :
“My phone is not connecting to the internet, what can the reason be?” :
We also don’t know what the problem is and our answer will most likely be 50% guesswork. But of course our experts would still like to answer it as best as we can.
Examples of a good question:
“My laptop could not connect to the internet. It was able to connect wirelessly yesterday. Now it can only connect to the internet using an Ethernet cable. What can be the problem?” :
“My phone is a Samsung Galaxy S3, it was working just an hour ago. I replaced my sim card from a different provider and now it would not work. What can the reason be?”
This is a good question since we are able to isolate immediately if this is a hardware, software or internet issue.
Include all the details:
We in AskMeFast.com are not omniscient. Meaning we do not know everything. We can’t see what you are seeing. We don’t know who you are referring to. We can only guess what you can see or feel and pretend we know who you are referring to when you want us to know your friend’s phone number. But you can help by including a few details. You can start by adding a history. How, when and what you think the problem is. This could greatly help us in determining the root cause of the problem.
Long question Vs. Short answer:
Are you aware that a short question usually will give you a longer answer because when we answer your question and it is incomplete, we respond by trying to cover everything because we are anticipating your needs? But generally speaking, you might get confused especially if the answer that we provided is not the one that you wanted. To make it more accurate. Ask a question that is complete. Don’t worry if it is a bit longer. The more specific you are then the more accurate and precise the answer is. In AskMeFast.com, our goal is to help you by providing the best answer possible. We won’t be able to achieve it if we are not providing the right answer to the right questions.
Author: Emerson Siatan